ROLE TITLE: HOME SUPPORT SUPERVISOR
REPORTING TO: Home Support Manager or Designate
BASED: Dublin *
SUPPORTING THE COMMUNITY OF: Ballyfermot & Surrounding Area’s
PURPOSE OF THE ROLE:
CareGivers Ireland are currently seeking a _HOME SUPPORT SUPERVISOR
_for our Dublin office. The successful applicant in this role will
work closely with the Home Support Manager and a team of Home Care
Assistants, ensuring, overseeing and coordinating the provision of
Home Support Services to our clients within their homes and
communities.
The role involves managing a team of Home Care Assistants, ensuring
quality delivery of care and maintaining effective communication with
Clients, their Next of Kin and other stakeholders.
PRIMARY RESPONSIBILITIES:
SUPERVISION & TEAM MANAGEMENT:
* Recruit, train, and supervise Home Care Assistants.
* Assign duties and responsibilities to team members based on client
needs and staff capabilities.
* Conduct regular performance evaluations through the Carer
competency assessments and provide constructive feedback to support
staff development.
* Foster a positive and supportive work environment that promotes
collaboration and professionalism.
* Lead and motivate a team of carers to deliver compassionate and
effective care services.
* Provide training, mentorship, and guidance to care staff,
fostering their professional development and growth.
* Utilize strong supervisory skills to manage the client resource
team effectively.
* Be responsible for On-Call on a rotational basis
CLIENT ASSESSMENT AND CARE PLANNING:
* Conduct initial assessments of clients' needs and develop
customized care plans in collaboration with clients, their families,
and healthcare professionals.
* Regularly review and update care plans to ensure they align with
clients' evolving needs and preferences.
* Coordinate with HSE healthcare professionals, social workers, and
other stakeholders to optimize clients' care and support services.
QUALITY ASSURANCE AND COMPLIANCE:
* Ensure compliance with relevant regulations, policies, and
standards governing home support services.
* Monitor the quality of care provided by Home Care Assistants
through regular site visits, observations & assessments, and client
feedback mechanisms.
* Implement quality improvement initiatives to enhance Delivery of
Care and client satisfaction.
CLIENT ADVOCACY AND COMMUNICATION:
* Serve as the primary point of contact for clients and their
families, addressing inquiries, concerns, and feedback in a timely and
compassionate manner.
* Advocate for clients' rights, choices, and dignity, promoting a
person-centered approach to home support care.
* Facilitate effective communication between clients, support staff,
healthcare professionals, and other stakeholders involved in clients'
care.
DOCUMENTATION AND REPORTING:
* Maintain accurate and up-to-date records of client assessments,
care plans, and service delivery activities.
* Generate regular reports on service, client outcomes, and staff
performance metrics.
* Implement and oversee quality assurance processes to uphold the
highest standards of care.
* Ensure confidentiality and security of client information in
accordance with CGI’s policies and procedures.
KEY SKILLS, COMPETENCIES & REQUIREMENTS:
* The successful candidate will hold or as a minimum be working
towards a QQI Level 6 in Health Services Supervisory Management or
equivalent.
* Proven experience in the Home Support industry.
* Good leadership and great team-building skills, with the ability
to motivate and empower staff.
* Great communication, interpersonal, and problem-solving abilities.
* Full Driver’s Licence and own car.
* Sound judgment and good decision-making skills.
* Willingness to learn and commitment to follow through.
* Knowledge of relevant legislation, regulations, and best practices
in home supportservices.
* Compassion, empathy, and a commitment to promoting the well-being
andindependence of clients.
* Computer literacy in MS Office Suite (including Outlook, Word,
PowerPoint and Excel)and Scheduling Programs is an advantage.
PLEASE NOTE:
The role may involve occasional travel within the community to visit
clients' homes and attend meetings with stakeholders.
Flexible work hours may be required to accommodate clients' schedules
and staff supervision needs.
The position may involve exposure to challenging and emotionally
demanding situations, requiring resilience and self-care practices.
BENEFITS / WORKING WITH CAREGIVERS IRELAND, WE SUPPORT YOU BY
* Competitive Salary, with salary scale
* Company Phone
* Career Progression
* Employee Recognition Awards
* Free & Confidential Employee Assistance Programme (EAP)
* Professional Development Support Programme (where applicable)
SUBMISSION DETAILS
If you are passionate about improving the lives of individuals through
exceptional home care services and are ready to take on a leadership
role, we encourage you to apply for this exciting opportunity to
progress your career in Home Support.
Apply now by emailing your CV to * to make a
meaningful difference in the lives of those we care for.
We need : English (Good)
Type: Permanent
Payment:
Category: Health
